Rippon Medical Services awarded for excellence in patient service by WhatClinic.com
We are delighted to inform you that Dr Rippon has been recognised with the WhatClinic Patient Service Award 2022, an annual award based on patient ratings and reviews from the worldwide healthcare search engine WhatClinic.
In 2022, over 6 million people visited WhatClinic's medical search directory to find and compare clinics. Rippon Medical was one of a few hundred clinics on the website that met the highest standards needed to qualify for the award.
Thanks to the dedication and commitment of Dr Rippon and Jane, Rippon Medical holds a consistently high ServiceScore™ rating, which measures the clinic's commitment to patient care over the whole year. This Award represents our focus on creating positive patient experiences throughout the entire treatment journey. Dr Rippon stated: "Rippon Medical Services is about patient care, safety and satisfaction. We recognise that professional integrity and ethical treatment care are of paramount importance in terms of meeting the needs of our patients. We are understandably delighted to receive this award in recognition of the excellent patient care we deliver."
David Roe, WhatClinic's CEO, congratulated Rippon Medical and commented on the Award: "The Patient Service Awards have now run for 12 years. For 2022, we have considered thousands of data points, including ratings based on communication between patients and clinics, clinic's promptness, politeness, helpfulness, customer service over the phone, email, online and in-person, as well as patient reviews, feedback and more.
Ratings are helpful to both patients and clinics. Patients can see which clinics have been rated well by other users, and clinics can evaluate their own performance against others in their market and be motivated to improve their patient services, which is ultimately good for everybody."
For more information check out our website or telephone Jane on 01228 521014 https://www.ripponmedicalservices.co.uk/